Cyclone Alfred: All your emergency contacts in one place

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NSW and Queensland: For help and advice in non-life threatening situations during floods and storms call 132 500. On the web, go here for NSW and here for Queensland.

Local council updates

Many local councils in the areas impacted have “disaster dashboards” that will let you know about power outages, infrastructure issues, weather updates and the location of evacuation centres. These can be accessed via the state government links above or the links below:

The wait: A sandbagged shop in Queen Street Mall in Brisbane’s CBDCredit: Dan Peled

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Local radio

In the case of a power outage, local radio will keep you up to date. If you have a battery-operated radio, you can tune into these stations.

  • Brisbane: 4BC on 882AM or ABC Radio Brisbane on 612AM
  • Gold Coast: 91.7FM
  • Sunshine Coast: 90.3FM, 95.3FM or 1566AM
  • Wide Bay: 855AM, 100.1FM, 88.3FM
  • NSW North Coast Richmond and Tweed: 94.5 FM
  • Murwillumbah: 720 AM
  • Grafton: 738 AM

Australian government support

Primarily of assistance after a flood or storm event, this portal here offers information on financial assistance, health services and mental health support. It will help you locate urgent care clinics and give advice about telehealth appointments.

Helpful organisations

Red Cross: For those who become separated from their family and friends, the Red Cross has started a register to help reunite loved ones during a disaster. Go here for more information.

Communify Queensland: This volunteer-led community centre has a disaster support directory that has information on homeless shelters, transport updates and emergency care. You can find it here.

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